helpdesk@gipca.org Plantage Muidergracht 12, 1018 TV Amsterdam, Netherlands

Certification Details

Customer Service Management Certification

Scope of Assessment

· Motivational skills

· Teamwork

· Task management

· Creative thinking

· Reporting

· Domain knowledge

· Problem solving skills

Requirements

- Business Degree/Diploma 

- Basic computing skills 

- Hands-on experience in front-desk/customer service

$98.00
  • Level
    Intermediate
  • Duration
    3 hours
  • Category
    Customer Service
  • Certificate
    Yes