helpdesk@gipca.org Plantage Muidergracht 12, 1018 TV Amsterdam, Netherlands

Certification Details

Certified Client Relationship Manager

Scope of Assessment

·; Knowledge of customer relationship management (CRM) practices

·; Sales

·; Problem-solving skills

·; Excellent communication skills

·; Aptitude for fostering positive relationships

·; Teamwork and leadership skills

·; Customer-oriented mindset

Requirements

- Business Degree/Diploma 

- Hands-on experience in customer service

- Basic computing skills 

$55.00
  • Level
    Advanced
  • Duration
    4 hours
  • Category
    Customer Service
  • Certificate
    Yes